Below you can see the error codes, which show the reason for payment decline.
The code is returned in Fail notification and after a payment is made through API.
Widget will show the message for the payer by itself, but in API, parameter CardHolderMessage is responsible for this.
|Code||Name||Reason||Message for payer|
|5001||Refer To Card Issuer||Issuer refused to process online transaction||Contact your bank or use another card|
|5005||Do Not Honor||Issuer refused without additional information||Contact your bank or use another card|
|5006||Error||Refusal by network to process the transaction, or incorrect CVV code||Check that you have entered correct card information, or use another card|
|5012||Invalid Transaction||Card is not eligible for online transactions||Use another card|
|5013||Amount Error||The sum is either too small, or too large||Check the payment sum|
|5030||Format Error||Acquirer’s error – transaction formed incorrectly||Try again later|
|5031||Bank Not Supported By Switch||Unknown card issuer||Use another card|
|5034||Suspected Fraud||Declined by issues – fraud suspicion||Contact your bank or use another card|
|5041||Lost Card||Card lost||Contact your bank|
|5043||Stolen Card||Card stolen||Contact your bank|
|5051||Insufficient Funds||Insufficient funds||Insufficient funds on card account|
|5054||Expired Card||Card expired, or expiry date set incorrectly||Check that you have entered correct card information, or use another card|
|5057||Transaction Not Permitted||Limit on the card||Contact your bank or use another card|
|5065||Exceed Withdrawal Frequency||Number of car operations exceeded allowed amount||Contact your bank or use another card|
|5092||Cannot Reach Network||Issuer unavailable||Use another card|
|5096||System Error||Acquirer bank or network error||Try again later|
|5204||Unable To Process||Operation cannot be processed for other reasons||Try again later or use another card|
|5206||Authentication failed||3-D Secure authentication failed||Contact your bank or use another card|
|5207||Authentication unavailable||3-D Secure authentication unavailable||Contact your bank or use another card|
|5300||Anti Fraud||Acquirer’s limits on transactions||Use another card|